Hotel Carlton Gent
We remain open

We remain open

For several months now, we all experience the unprecedented outbreak of the Corona virus. It has completely turned our daily lives upside down. We hardly have any guests and to walk through our hotel is surreal.

To be honest, we miss you very much.

Our thoughts go out to anyone who has been infected by this virus or even lost a loved one. We wish you all the best and a lot of strength. We have an incredible amount of respect and appreciation for all people in health care, and other vital professions, who are working day and night to ward off this crisis. We also have a great deal of respect for our government in how to take extremely difficult decisions. We greatly appreciate our employees, who have adapted extremely flexibly to the new circumstances.


In these uncertain times, we can imagine that you are hesitant to book a stay. That is why we are happy to reach out to you. All single reservations made after the corona outbreak 2020 via our own website, by email or by telephone directly at our hotel can be cancelled at any time free of charge. This applies to all individual reservations until December 31, 2020.

Together we are strong! By keeping us to government guidelines, we all contribute. A life experience wiser, we look forward to picking up our normal life and welcoming you in our hotel.

For now, stay healthy and be kind to everyone around you. Hope to see you again soon!

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Prevention covid-19

Prevention covid-19

Our expectations and promises

Social distancing
The hotel and our personal service is committed to the 1.5 meter social distancing standard. Therefor we had to introduce some restrictions in the reception. 

Alone or with your roommate
Both the elevator and the corridors on your floor are limited in space. That is why we ask you not to share it with other guests or our staff members.

Ventilation
When you leave the room, whether you stay 1 night or more, we always ask you to open the window. 

Routing
The routing  has been adjusted so that we prevent guests or employees from crossing each other as much as possible.

Contact points
We disinfect all contact points in the reception throughout the day. We also disinfect all contact points in the rooms daily during cleaning. Disinfectant hand gel is available at the reception.

Breakfast
We take hygienic precautions in the kitchen, so that our guests can safely enjoy our breakfast in the room.

Supervision
Our employees keep a close eye on everything, advise guests and appeal to everyone's solidarity to jointly ensure a pleasant, hygienic environment.

General guidelines for all staff members
Disinfect all contact points regularly in reception & rooms.
Wash hands thoroughly with soap and water after each contact with guests and avoid close contact - keep at least 1.5m away.

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About Carlton hotel

About Carlton hotel

Our dedicated personalized service begins with an honest, warm welcome, an explanation of the city and all information suited to your liking. Our team is here to help make your stay in Ghent as good as possible. Ghent is an exciting and vibrant city and we want you to experience it as locals do!

 

Carlton hotel is nearby the main train station of Ghent and has easy access to all the highlights of Ghent.
 

We look forward to welcoming you in our hotel.

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Deluxe room
Classic room
Standard room

Deluxe room

2

Our deluxe rooms are on our top floor and have a 12m² terrace.

Each deluxe room comes with a shower and tub in an open bathroom, free Wi-Fi, 2 flat-screen TV’s and a mini-bar. There’s also a kettle and unlimited use of bottled water, Nespresso coffee and Dammann tea.

Our deluxe double room has a queen size bed.

Classic room

2

Our classic rooms are on a high floor.
They have been completely refurbished to high standards.

Each classic room comes with a shower or bath, free Wi-Fi, flat-screen TV and a mini-bar.
There’s also a kettle and unlimited use of bottled water, coffee and Dammann tea.

Our classic double room has a king size bed. The classic twin room has 2 separate beds.

Standard room

2

Each private standard room comes with a shower or bath, free Wi-Fi, flat-screen TV and a mini-bar. There’s also a kettle and unlimited use of bottled water, coffee and tea.

The standard double room has a king size bed, the standard twin room has 2 separate beds and the standard triple room has 3 separate beds.

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Breakfast

Breakfast

Treat yourself to a delicious breakfast buffet. From juices to cereal, fresh fruit to yoghurt. If you’d like scrambled or fried eggs, with or without bacon, we’ll make all our warm preparations at the spot.

We also offer sausages, röstis, oatmeal and pancakes. Glutenfree and vegan breakfast is also possible.

Weekdays breakfast is available from 7am till 10am and weekends from 8am till 11am.

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Our services

reception

Reception is open every day from 7am till 11pm to help you with all your questions.

free Wi-Fi

Enjoy a cup of coffee and free Wi-Fi in our lobby or your room.

housekeeping

Make use of our daily housekeeping. Your room will be freshened up and all bath amenities re-filled.

laundry

In need of laundry? We wash and dry your clothes for a small fee.

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Reception
Parking
Pets

Reception

We’ve got all information you need to start exploring Ghent.
At check-in we give you a free citymap and cityguide. 

Our official check in time is from 15.00h to 23.00h. If you plan to arrive after 11pm please contact us before via e-mail. This will allow us to properly forward instructions on how to enter the hotel after closing time. You can also store your luggage before arrival time and we will make sure it is placed safely in your room.

Free luggage storage on your check-out day is possible.
 

Parking

If you prefer a spot in our private garage, please make reservations in advance since availability is limited.

The fee is €12 per night for a spot.

Pets

Your dog is more than welcome!

At request we can put a dog basket ready in your room, free of charge.

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Contact us

Address

Hotel Carlton Gent
Koningin Astridlaan 138
9000 Gent, Belgium
Directions
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